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Justice in the Time of Coronavirus: How Dubai’s Legal Sector Survived 2020

The year 2020 has tested the resilience of businesses and sectors across the globe, and Dubai’s Legal Sector was no exception. As the coronavirus pandemic swept across the Emirates, you faced uncharted waters. Offices were forced to close and courts suspended operations. Deals were delayed, disputes arose, and uncertainty loomed. However, through swift digital transformation, government support, and the determination of legal professionals, the sector endured.

New technologies enabled remote collaboration, virtual hearings proceeded, and deals were signed electronically. Government stimulus protected jobs and livelihoods. Law firms and legal departments doubled down on strategic planning to navigate challenges. Judges, lawyers, and legal staff worked tirelessly to uphold justice during trying times.

While the crisis is not over, the Dubai legal sector has proven its mettle. As the wider economy starts to recover, you emerge better equipped with new tools and a playbook to weather future storms. The events of 2020 will shape the sector for years to come, but its future remains bright. Justice was served, clients were supported, and the foundations of Dubai as a global legal hub have been reinforced. The legal sector survived.

The Negative Impact of COVID-19 on Dubai’s Courts and Legal Proceedings

The onset of the COVID-19 pandemic in early 2020 significantly disrupted Dubai’s legal sector. Court hearings and proceedings were delayed for months, grinding the judicial system to a halt.

Caseload Backlog

With social distancing measures in place, Dubai’s courts could not operate at full capacity. This resulted in a substantial backlog of cases, as new filings outpaced the rate at which cases could be processed. According to the Dubai Courts’ 2020 annual report, there were over 15,000 cases pending – nearly double the usual figure.

Clearing this caseload backlog will require most courts to increase their processing capacity, likely necessitating additional resources and potentially longer work hours for court staff. Dubai’s legal sector may face residual effects of COVID-19 delays for months or even years to come.

Shift to Virtual and Remote Work

In response to office closures and health concerns, most law firms and legal departments transitioned to remote work during the peak of the pandemic. Videoconferencing replaced in-person client meetings and court appearances. Electronic filing of legal documents became the norm.

For some, this shift to virtual and remote legal work could become permanent even after the pandemic subsides. If executed properly with the necessary safeguards and oversight in place, remote provision of legal services could make Dubai’s legal sector more efficient, flexible and globally connected. However, regulatory issues around data privacy, confidentiality and information security must first be addressed.

The COVID-19 crisis caused major disruptions to Dubai’s legal sector that will have lasting effects. However, it also accelerated the adoption of new technologies and work modalities that could ultimately strengthen Dubai’s position as a global legal and financial hub. With the proper adjustments, Dubai’s legal sector can build back better.

Changes Made to Court Operations and Case Procedures During the Pandemic

To ensure the continuity of justice during the COVID-19 crisis, Dubai’s legal sector made significant operational changes.

Court Proceedings Move Online

In April 2020, Dubai courts began conducting hearings via videoconferencing. Parties to a case could attend hearings remotely, eliminating the need for in-person appearances. Remote services were also offered for filing new cases, submitting legal documents, and requesting certified copies of rulings.

Health and Safety Measures Implemented

For necessary in-person court appearances, stringent precautionary measures were put in place. Social distancing protocols were enforced, with a limited number of people allowed in courtrooms and waiting areas at one time. Face masks, gloves, and hand sanitizers were required and provided for all visitors. Court staff regularly disinfected surfaces and equipment.

Alternative Dispute Resolution Encouraged

To reduce caseloads, courts promoted alternative dispute resolution (ADR) methods like mediation and arbitration. Parties were urged to settle disputes through ADR before pursuing litigation, which often requires multiple in-person hearings and takes longer to resolve. ADR allowed disputes to be settled more quickly while avoiding risks associated with in-person legal proceedings during the pandemic.

Through rapid digitization, health and safety protocols, and support for ADR, Dubai’s legal sector ensured that justice was served without interruption, even as COVID-19 transformed how the system operates. The changes implemented in 2020 will have a lasting impact, allowing for more efficient, tech-enabled administration of justice in the post-pandemic future.

Adapting to Remote Work: How Law Firms in Dubai Adjusted in 2020

The legal sector in Dubai faced immense challenges in 2020 due to the COVID-19 pandemic. However, law firms showed resilience by adapting to remote work and continuing to provide high quality legal services.

Adapting to Remote Work: How Law Firms in Dubai Adjusted in 2020

In order to comply with social distancing measures and ensure the safety of employees, the majority of law firms in Dubai transitioned to remote work in early 2020. Partners and associates alike worked from home, using online collaboration tools to connect with colleagues and clients.

Video conferencing software enabled law firms to conduct meetings, client consultations, mediations, and even court proceedings remotely. Cloud-based legal practice management solutions gave attorneys access to case files and documentation from anywhere with an Internet connection. These technologies allowed legal work to continue seamlessly, despite attorneys being physically separated.

Some firms implemented remote work policies and provided employees with guidance on setting up a suitable home office environment. Additional training was offered on the use of online collaboration tools as well as best practices for remote communication and project management. Mental health and wellness resources were also made available to support lawyers during this challenging time.

While the transition was difficult, many law firms found that productivity remained steady or even increased. As such, some are considering making remote work a permanent option, even after the COVID-19 crisis ends. The legal sectors ability to continue operating during the pandemic highlights how technology and innovation are shaping the future of law. Overall, Dubai’s legal community demonstrated remarkable resilience in 2020 through rapid adaptation to change.


As 2020 comes to an end, you can breathe a sigh of relief knowing Dubai’s Legal Sector persevered through immense challenges. The rapid spread of COVID-19 threatened to grind the industry to a halt, yet Dubai’s justice system adapted quickly through innovation and technology. Courts embraced virtual hearings, law firms transitioned to remote work, and new regulations enabled electronic contracts and signatures.

While the virus continues to loom over daily life, Dubai’s legal community has proven itself able to operate even in times of crisis. Their resilience and flexibility allowed justice to continue being served uninterrupted. Though the road ahead remains uncertain, Dubai’s legal sector has shown its ability to navigate obstacles and come out stronger on the other side. 2020 was a year that tested the limits of the law, yet through determination and digital transformation, Dubai overcame.

Dubai’s legal sector is evolving, and BSB Legal is your guide through this ever-changing landscape. With a reputation built on excellence, trust, and a focus on client success, we are your trusted legal partner in Dubai. Contact us today to discover how we can assist you in achieving your legal goals.